Tuesday, September 24, 2019
Outsourcing Management Essay Example | Topics and Well Written Essays - 3750 words
Outsourcing Management - Essay Example Currently Information Systems (IS) Outsourcing Management it's a familiar concept that all of us have already heard something about. The Big Boom of IS Outsourcing Management started with the "Kodak Effect". Outsourcing Management of Information Systems it is a reality since 1963 when "Ross Perot with his company Electronic Data Systems signed an agreement with Blue Cross of Pennsylvania for the handling of its data processing services". (Dibbern, 6)The cases of IS outsourcing continued thought the years until 1980s when Kodak have made a successful " strategic alliance" with is IS partners led by IBM, DEC and Business Land to outsource its information systems. From this moment on no longer was possible to say that "IS is strategic and hence cannot be turned over to a third party ", because if Kodak a renowned company who considered IS to be a strategic asset and was outsourcing it in a successful way, then others could follow the same steps. This really happened like for example wit h: General Dynamics, JP Morgan, BP, and many others around the world. (Dibbern, 07)The following are a list of the three main types of outsourcing management.Total Outsourcing All operations have been contracted to another provider. This is common in generic, non-strategic businesses like food or janitorial services.Partial Outsourcingà This is when certain activities are kept in house such as customer service while other more specialized activities are sourced out. Plants and telecom offices would typically engage in this type of outsourcing.
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